Skip to main content
Koodo Community

There was a Koodo outage in BC on August 19, 2024--could not make or receive calls.  I received a text message 2 days later saying there will be a $5.00 credit on next bill which did not appear.  When should customers receive this credit?

Hi @CD123, we’re not aware of this notification, we will contact our team for more details. Thank you for your patience in the meantime!