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this section is for plans and services inquiries

13 Topics
P
pradep0103New Participant
asked in Manage your Koodo perks
Unable to select perk

Hi I am trying to add long distance call perk from last few days , I am keep getting below error:It looks like you can’t choose a Perk right now.Could you please help me to add long distance call perk

21
Darius Koodo
8 hours ago
O
ocean159New Participant
asked in Manage your Koodo perks
" It looks like you can’t choose a Perk right now."

hi there, I am trying to add a perk to my account and getting the error message “It looks like you can’t choose a Perk right now.” I’ve tried multiple times over the last two days.I would like to add the Unlimited Data perk to the 9356 line on my account. thanks!

31
Darius Koodo
2 days ago
J
JuuueeeNew Participant
asked in Manage your Koodo perks
Can't Add perk

I got removed with my perk without my knowledge. I would like for it to be returned (Rollover Data). Thank you 

83
Darius Koodo
2 days ago
J
JblytheNew Participant
posted in Manage your Koodo perks
Cannot add perk

To Support: I can’t add my free perk. I would like the Unlimited Long Distance Pack please. 

41
Georgia Koodo
2 days ago
J
justinusingmobileNew Participant
asked in Manage your Koodo perks
Can't add perk

There’s a free perk included in my plan, but I couldn’t pick my perk. I want to pick the Rollover Data option, could you help me to add it, thanks!

91
Darius Koodo
3 days ago
P
Peter123New Participant
asked in Manage your Koodo perks
can't change my free perk

I've changed my perk couple times but it stays the same. I'd like to change my free perk to Unlimited long distance pack for the line ending 208.

142
P
3 days ago
Y
YHZYEGMikmaqNew Participant
asked in Manage your Koodo perks
Can't choose Perk

I keep getting an error message whenever I try to pick a perk. Can you please add Unlimited International SMS to my line that ends in 1286? Wela'lin!

71
Darius Koodo
3 days ago
I
ilovemapleNew Participant
asked in Manage your Koodo perks
Cannot pick a perk

I’m unable to pick a perk for my line that ends with 0154. I’ve been trying for a week on different devices and it always gives me an error:It looks like you can’t choose a Perk right now. Can you please add unlimited international sms to my line? Thank you

203
Georgia Koodo
4 days ago
S
sj12345New Participant
asked in Manage your Koodo perks
Can't choose perk

I keep getting an error message whenever I try to pick a perk. Can you please add Unlimited International SMS to my line that ends in 5439? Thank you!

101
Darius Koodo
4 days ago
P
PeteNew Participant
asked in Manage your Koodo perks
can't change free perk

I've changed my free perk couple times but it stays the same. I'd like to change to Unlimited long distance pack.

374
P
4 days ago
R
REFUGENew Participant
asked in Manage your Koodo perks
Cannot Pick Perks

Having trouble picking perks, everytime I try it keeps coming up as can’t pick perks at this time. Can someone please help me add these perks to these numbers on my account thank you. ****014 - Roll over data****578 - Roll over data

225
Darius Koodo
4 days ago
A
azmiNew Participant
asked in Manage your Koodo perks
Cannot Pick a Perk

Every time I go to the Manage Perks section and select a perk, it gets to the last step and just says No Perk Selected and then applies that. I’m not sure whether the Perk I initially chose with my plan is currently active. Could you check what perk is currently active on my account, I want to pick the Unlimited Long Distance Pack with my plan. Thanks

111
Darius Koodo
4 days ago
D
DJWNew Participant
asked in Manage your Koodo perks
Cannot Not Pick My Perk

I am having trouble selecting my free perk. I want to add the free roll over data to my account but it keeps saying no perk selected. Can someone please help me add this perk to my account?

151
Flo Koodo
5 days ago

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