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Manage your Koodo perks

Issues with updating or changing your perk? Send us a message by creating a post here. Use your Koodo logins to start. We will reply within 24hrs.

  • 6 Topics
  • 13 Replies
6 Topics
J
jarif092New Participant
asked in Manage your Koodo perks
cant choose free perk

Can’t choose perk, please add rollover data as my free perk 

61
Koodo Community Team
N
Nathaniel.SNew Participant
asked in Manage your Koodo perks
Garbage website

I have been trying to change my perks for the last 4 months and your garbage website crashes every time no matter what I do.  I’ve done all of the recommended steps to change it and nothing works. Dear god how do you have the same issue for 4 months straight. Not to mention YOU DONT HAVE AN ACTUAL HELP LINE ITS JUST A GOD DAMN ROBOT UNLESS I REQUEST A CALL BACK. If your prices werent so cheap Id go somewhere else for this.

144
Koodo Community Team
J
JourneyNew Participant
asked in Manage your Koodo perks
help

I wanted to cancel my account the end of January I called with you guys first week of January and I asked about what I wantedAnd The assistance said I need to pay once more and then I don’t need to pay anymore after last bill on JanuaryI paid it Why Did I get the bill on March?I’m not in Canada anymoreCould you please help me?Thank you

51
Koodo Community Team
J
J.welchNew Participant
asked in Manage your Koodo perks
Unable to Add Perk

Error message occurs when trying to add Perk (voicemail)  Thanks

61
Koodo Community Team
C
cccNew Participant
asked in Manage your Koodo perks
request to change my free perk

Hi,Unfortunately, the incorrect perk has been added to my account.I would like to change my “international sms” perk to “unlimited long distance call pack” perk but it is asking to add extra $10 per month. I do not have the option to change the perk, but only the option to add additional. Could someone help me just change my perk to “unlimited long distance call pack” without having to pay extra for the perk?Thank you

175
Koodo Community Team
A
abc122New Participant
asked in Manage your Koodo perks
It looks like you can’t choose a Perk right now.

Unlimited International SMS

61
Koodo Community Team

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