I recently accepted a special offer to get a new plan. When I log into Self Serve, I get prompted to pick my Perk. When I try to submit the change, it tells me "No Perk Selected", even though I had clearly checked the box besides Unlimited International Messaging. I would like assistance with this from Koodo as I believe the problem is on your end.
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Hi
We have submitted a request for the perk to be added by the dedicated team in the backend. This will take up to 3 business days.
We apologize for the inconvenience created!
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