Hi ​@REFUGE 

We’ve tried to add the perk from our end but we got the same error. We have submitted a request for the perk to be added by the dedicated team in the backend for the two lines you mentioned. This will take up to 3 business days.

We apologize for the inconvenience created! 

Can you also include the unlimited long distance pack on this number on the account as well

****108 - unlimited long distance pack

Every time I try to add the unlimited long distance pack to this phone number on my account it says it’s selected and I confirm it but it doesn’t show on this line. Can you please add this perk to this phone number on my account.

****108 - Unlimited Long Distance Pack

Thanks, 

REFUGE

Hello ​@REFUGE 

For your privacy and security we masked the phone numbers shared here. Keep in mind that this is a public space, we would recommend sharing only the last 3 digits, if required. 

Just to clarify the request, would you like to have just the Unlimited Long Distance Pack as a free perk included for the number or would you like to add it on top of another perk with a cost ? 

Hi ​@REFUGE 

We have issued a perk form request for the Unlimited Long Distance Pack to be added instead of the currently Unlimited International SMS as a free perk on the number ending in #108.