I am trying to change my phone, when it takes me to select perk al I get is a message saying I can’t choose a perk right now
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Hi
We are here to help.
Can you please let us know which perk you want to pick?
Have you tried proceeding without a perk? Does it let you move to the next step?
I cannot proceed to the next step, I have added a photo of the page I get. I am trying to add the premium voicemail
Thank you for the screenshot
We were unable to add the perk on our end, however we have submitted a request for the perk to be added by the dedicated team in the backend. This will take up to 3 business days.
We apologize for the inconvenience created!
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