Hi @Jajuba28 

Do you see the $65 100Gb plan in self serve?

If yes, are you able to switch to it without selecting a perk? 

I do see it.

No I am not able switch to it without selecting a perk

@Jajuba28 

Can you please share a screenshot of $65 plan you see in self serve?

Please don’t share any other details, just a screenshot of the plan you see in self serve.

@Jajuba28 please note the plan is $70/month usually. If you activate pre-authorized payments for your account then the $5 monthly discount will reduce the price to $65. 

We can activate the plan for you, would you like it to come into effect immediately?

Yes please and thank you 

With the roll over data perk please!

Ok @Jajuba28 the $70 100 GB Canada - US plan is now active. Please restart your phone when you get a chance to make sure the changes come into effect.

If you’d like to take advantage of the auto-pay discount, here is more info https://www.koodomobile.com/en/help/auto-pay-discount you would need to register for pre-authorized payments. Once you do, you will see the $5 discount come into effect on the following bill cycle. 

As we've changed the plan mid bill cycle, there will be some proration. Here is more information on that https://www.koodomobile.com/en/help/proration You have 95.5 GB until December 9, with the full 100 GB available starting December 10.

We're getting the same error regarding the perk so I've submitted a request form to our backend team to add the $0 Rollover Data perk to your line. It should be added within 3 business days, and as you are switching from a different perk ($0 Speed Boost) it will come into effect next bill cycle. Thank you for your patience in the meantime!