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Hello,

We ported the cell phone service from Telus to Koodo.

Data plan on one of my lines does not work. I am able to make calls but internet does not connect to Koodo network even since I changed from Telus to Koodo.

Please help me.

Hi @Sandyklk 

We have reviewed the details and we didn’t identify any issue with mobile data

We recommend trying the troubleshooting steps here https://www.koodomobile.com/en/help/i-cant-connect-internet?srsltid=AfmBOoqLq3UHG2sJqMcWx4pbcmV_rJqwEnWLZ5qaxdlPR2eN83QzG72r