I got a roaming charge of $16 on my bill. I did not use my phone services. Can you please reverse it. Thanks.
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Hello
We verified the day of the charge and we did not see any usage in regards to Airtime or text. We did see a very low data usage that is associated with data leakage.
As it was accidental, a credit was applied with immediate effect.
It is recommended to turn off the Cellular Data and Data Roaming off or even use Airplane mode while Roaming.
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