Call back please. Is roaming charges occurring on every bill when I haven’t been to the us.
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Hi there
You can schedule a call-back at any time through the Koodo Assist. We can also assist you with the Roaming charges here. Let us know the dates that you are disputing and if you were in Canada at that time and we will look into it.
To view the detailed view of the invoice, you can download the invoice as PDF in the Self Serve account:
Please note that there is a period of 30 days to dispute a charge that you disagree with (up to 90 days in case the roaming charge appears on a later bill) - https://www.koodomobile.com/en/service-terms
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