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I was charged for making an 11 minute phone call to California on November 1. I did not make this call. How do I get the charges dropped? Did someone steal my number and use it?

Hi @DHein, the charge is valid and the call originates from your phone, it seems to be a customer support number for this service https://www.shipmentsfree.com/

If you would like to dispute the charges further you can schedule a call-back through our Koodo Assist or send us a private message on Social Media via Facebook, X/Twitter or Instagram.


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