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Koodo Community

Received Roaming charges from Oct and now Nov, have turned off the Roaming and have been back home since Sep 2024. Requesting for this to be removed from the latest bill for Nov

Hi @AMarzan 

We would gladly look into that for you. 

Unfortunately we could not authenticate the account through the method you used to log in. Log out of the Community and when you log in, use the Self Serve account as shown in the picture below: