Skip to main content
Koodo Community

On Dec 28 I was near the USA border but never crossed over. I was charged for CAD $16 roaming fees. I would like this charge to be reversed. Thanks!

Hi there ​@sabrinab1 

We would have to wait for the charge to load and the new invoice to be released. When the next invoice is loaded in the Self Serve account, you can let us know and we will gladly look into it