Hi @EuanCoe 

We would gladly look into that for you. 

Unfortunately we could not authenticate the account through the method you used to log in. Log out of the Community and when you log in, use the Self Serve account as shown in the picture below: 

Hey there! Annoyingly that option seems to have been having technical issues for the last few hour and I can’t log in. Is there another way to verify myself? 

Thanks,

Euan

Hi @EuanCoe 

What is happening whe you try to log in using the steps above?

If you are still having trouble logging in, you can send us a message on social media.