I have $28 worth of roaming charges on my current bill. I live in a border city and keep getting these charges when I have not left the country. Please reverse and credit my bill
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Hi
To avoid future charges please make your data roaming is off and you are manually connecting to the Koodo network.
You can do that in Settings > Cellular> Cellular data options, toggle off data roaming.
For more information on how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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