Hi ​@Gv1 we have looked into the charges you mentioned and they were triggered by data usage while roaming with no Canadian usage. There was also some outgoing SMS usage on one of the days in questions. For more details, please check the usage section in self serve.

For more info about how to prevent unwanted roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296

The charges are valid, but if you would like to dispute it further you can schedule a call-back through our Koodo Assist or send us a private message on social media via Facebook, X/Twitter or Instagram.