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Hello.

For my January bill, I got charged an additional $28 for Easy Roam.

 

I did visit the US in December but I never enabled Easy Roam, nor enabled or used text messaging.

 

Why am I being charged?

Hi there ​@ShantiChary 

We could not authenticate the account through the method of log in you used here. In order for us to assist, please log out of the community and when you log back in, use the Self Serve option as shown in the following picture: 

Let us know when it is completed. 


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