Hi ​@PGallo we have looked into the charges you mentioned and there were only 7 charges that we could see on your January bill. The charges were triggered by data usage and calls. For more details, please check the usage section in self serve.

For more information on how to prevent unwanted roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296

The charges are valid, but if you would like to dispute them further you can schedule a call-back through our Koodo Assist or send us a private message on social media via Facebook, X/Twitter or Instagram.