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I would like to turn off Easy Roam as I am no longer needing it. I tried to remove it via self service, manage add ons, but an error is occurring to not allow me to do this myself. Thank you! 

Hi @hjm362 

We have looked into it and we see that the Easy Roam add ons have already been removed.

Are you also looking to remove the pay per use International Data Roaming and International Voice Roaming add ons.

Please note that by removing those, you won’t be able to use your phone for calls, data and texts when travelling internationally, however, you can still use your phone in the US (pay per use roaming charges would incur if usage is made.)


Yes please remove. I can add these again when I travel outside Canada. Thank you. 


Ok @hjm362,  the add-ons have been removed. If you need service while roaming please let us know so we can re-add them for you. 


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