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My wife and I have both been charged 14$ roaming fees 

We have not been to USA 

we did visit St Stephen close to border 

Hi ​@Swoop we’ve checked the charges you mentioned and as they are accidental roaming we have added a credit to your account, you can check it out in your self serve. 

To avoid future charges please make sure the data roaming is turned off in your phone settings and you are manually connecting to the Koodo network.

For more information on how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296