Changed plan, and when I click Add Now for Pick Your Perk, I get the three circles and then an error: "Outstanding Order! There is currently an outstanding order in progress and it is blocking the AddOn selection." The only thing I can do is Exit.
It's been this way for about two weeks of trying. Somebody fix?
Hi
We are sorry to hear that you are having issues with selecting the perk.
Can you please let us know which perk you would like to pick. We can try to add it from our end.
Thank you :)
Visual Voicemail, I think it was.
Is it the Premium Voicemail that you are referring to?
You can check the perk here https://www.koodomobile.com/en/help/koodos-pick-your-perk-plans
Ah yes, that’s correct. The Premium Voicemail. thanks
Thank you for confirming
Unfortunately, we have been unable to add the perk from our end, We have submitted a request for the perk to be added by the dedicated team in the backend. This will take up to 3 business days.
We apologize for the inconvenience created!
Thank you for giving it a go! I’ll check back in this time next week if there is still a problem.
Looks like all is fixed. Thanks
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