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I fly a lot from Vancouver to Toronto. Even though my phone roaming is completely off I got a huge bill of 109 dollars for roaming I did not even use 

Hi ​@GabMal 

We see that you managed to get in touch with a rep in the meantime.

If you need further assistance, please let us know.

For more info about how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296

 


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