I was charged roaming usage on my last bill but I did not use any data. Can this charge be canceled?
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Hi
If you are referring to the charges on the August bill, we can see based on the usage details, that the roaming charges were triggered due to data usage. Please check the usage section in self serve for more details.
For more info about how to prevent roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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