My wife and i were billed for roaming charges to the US while in Dunnville Ontario. We never left Canada. Please reverse them. Thank you.
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Hi
We weren’t able to find a roaming charge on your last bill, can you please let us know on which bill you see the charge?
If it’s on the pending bill, please start a new post once the bill is issued and we will look into it further
For more info about how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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