I was having dinner at a restaurant on the Lake Erie (Hoovers) and I was charged $14.00 roaming even though I was still in Canada and never left the country. Please remove this charge.
Thank you
I was having dinner at a restaurant on the Lake Erie (Hoovers) and I was charged $14.00 roaming even though I was still in Canada and never left the country. Please remove this charge.
Thank you
Hi
To avoid future charges please make sure that the data roaming is off in your phone settings and you are manually connecting to the Koodo network.
For more information on how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.