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I am not using my sim out of country. Please remove easy roam charges from my recent bill.

Hi ​@Lovedeep14 

We have looked into it and we see there was usage for a call and one voicemail, please check the PDF bill for more details.

For more info about how to prevent unwanted roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296


Okay, I can see a call made on Tue but there is no call I can see on Sat July 12 2:44am. I do not delete my call history but I could not spot any call made on July 12. Could you please look into that? 


@Lovedeep14 The one on July 12 is a voicemail check, you can see the details on the PDF bill page 3


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