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Received notification of an Easy Roam charge on Wednesday 16 April 2025. I never left Canada. I was at a luncheon, though, across the Detroit River in Canada. Would like to have this “charge of $14” removed from my monthly bill. Can you help? Thank you,

 

Patrick

Hello ​@papadelta23 

We could not authenticate the account through the log in method used here. You can log out of the community and when you log back in, you can use the Self Serve method, as shown in the picture below: 

Let us know when it is completed.