I have been charged $14 for roaming to the USA on my last bill, which is incorrect as I have not left canada, nor even been close to the border.
Please resolve.
thanks.
I have been charged $14 for roaming to the USA on my last bill, which is incorrect as I have not left canada, nor even been close to the border.
Please resolve.
thanks.
Hi
To avoid future charges please make sure that the data roaming is off in your phone settings and you are manually connecting to the Koodo network.
For more information on how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.