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Hi there, I can see that I have three pending roaming charges on my usage bill. However, I never left Canada. Can you please help me remove them?

Thank you so much!

Hi ​@SarahHiggs 

If it’s on the pending bill, please start a new post once the bill is issued and we will look into it further

For more info about how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296


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