Hi ​@Dee7820724 

We weren’t able to find a roaming charge on your last bill, can you please let us know on which bill you see the charge?

If it’s on the pending bill, please start a new post once the bill is issued and we will look into it further

For more info about how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296