I was travelling and had a separate sim for travelling. I was charged for roaming by accident for 1 day. Please remove it.
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Hi
We have looked into it and based on the usage details, there was data usage and a call, which triggered the roaming charges, we recommend checking the usage section in self serve and the PDF bill for more details.
For more info about how to prevent roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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