On July 5-8th 2025, I was in Canada and was charged for US Roaming. I have since turned off EasyRoam, but I would like these charges removed as I was very much in Canada.
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Hi
To avoid future charges please make sure that the data roaming is off in your phone settings and you are manually connecting to the Koodo network.
For more information on how to prevent accidental roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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