We live in Victoria BC so a little close to the US border and we're charged roaming fees though we have not left our home city. I would also like this removed off my bill please. The advice to not make calls while in your home town isn't acceptable if Koodo operates/offers services in your home town. I'm not even that close to the border to be honest. Frustrating
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Hi there
We verified both of the numbers on the latest invoice that was released and we could not find any Roaming charges. Can you let us know what dates you are disputing ? You can view the detailed invoice by downloading it as pdf. We will include the steps here.
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