Hi, I am already out of Canada. Please suspend (Seasonal Hold)my service temporarily immediately..

Thank you.

Manonmani Nagarajan.

Hi ​@elangomen 

When you are on a BYOP plan (no phone tab or tab bonus), you can easily activate the Seasonal Hold Plan in self serve, by following the steps here.

Once your return, you can resume your service by choosing an in market plan and a perk (if applicable) in your self serve account using these steps

If you have your phone number set up to receive 2FA messages, please consider changing to a different one that you have access to, as you won't be able to receive texts while the seasonal hold is enabled.

A proration will apply when changes are made in the middle of the billing cycle, more info here

In case you require further assistance, please let us know.