Hi ​@Pliu 

When you are on a BYOP plan (no phone tab or tab bonus), you can easily activate the Seasonal Hold Plan in self serve, by following the steps here.

Once your return, you can resume your service by choosing an in market plan and a perk (if applicable) in your self serve account using these steps

If you have your phone number set up to receive 2FA messages, please consider changing to a different one that you have access to, as you won't be able to receive texts while the seasonal hold is enabled.

A proration will apply when changes are made in the middle of the billing cycle, more info here

In case you require further assistance, please let us know.

I wont be needing my phone at all so i want to suspend my service. I don’t want to pay 15bucks per month.

Hi ​@Pliu 

The cost of the seasonal hold is $15 when you do not have a tab.

This would allow you to restore your services with the same number once you return.

15 per month? 

Why cant i suspend it like other companies? 

If you’d like to suspend the services so you can keep your number until your return you can do so through the Seasonal Hold plan, you can find more information in the links included above. 

I tried and it’s telling me the service isnt available right now. What does that mean?

​@Pliu We have just sent you private message, please check your community inbox when you get the chance.