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Hello, I am away for 2 months and want to keep receiving SMS only.

Could you please put a seasonal hold on my number. thank you

Hello ​@Karan M 

Once activated, the Seasonal Hold Plan will pause your service. This means you won't have access to calls, texts, or data. Your phone will still be able to connect to Wi-Fi networks and make 911 calls but won’t be able to use your regular Koodo services.

 

More details can be found on our page here: https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling 

If you decide to change to the Seasonal Hold, you can do that in the Self Serve account


oh. can you then put me on $15 plan, receiving SMS is very important me while I am away. 


Hi ​@Karan M 

We’d need to confirm some more details so we can further assist, please check your community inbox when you get the chance.


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