It should not be necessary to post private information on an open forum. A request to reverse roaming charges should be a private matter between Koodo and the account holder.
Proposed
private information
Hi
We do not require you to post any private information to the Community, if you prefer not to post to a public forum you can also reach us by scheduling a call-back through the Koodo Assist or by sending us a private message on social media via Facebook or Instagram.
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