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Koodo Community

It should not be necessary to post private information on an open forum.  A request to reverse roaming charges should be a private matter between Koodo and the account holder. 

Hi ​@susanjmitchell, we’ve responded to your other post here.

We do not require you to post any private information to the Community, if you prefer not to post to a public forum you can also reach us by scheduling a call-back through the Koodo Assist or by sending us a private message on social media via Facebook or Instagram.