Question

Pause my account

I am abroad and would like to pause my plan but keep my additional stream+ services. Can someone help with this please?

Thanks!

This topic has been closed for replies.

Hi @Ayodeleo

Just to double check, are you looking to activate the seasonal hold plan on your Koodo mobile plan but keep the Stream+ subscription active?

If yes, you should be able to activate the Seasonal hold plan using the steps here https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

Please let us know if you encounter any issues.

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