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Roaming

The place to post all your roaming inquiries

77 Topics

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CloverNew Participant

asked in Roaming Charges

overcharged

Hi,I was at the Niagara Fall in Dec, but got charged for roaming. It needs to be removed. Please contact me.

4 days ago

emmakemperNew Participant

asked in Roaming Charges

Being charged ridiculous roaming fees

I have been charged $14 four times on Dec 20, Jan 2, 3, 4. I was on a different plan and turned roaming off completely. I should not be charged anything for this. I never received a text from Koodo saying that I am roaming or in the US. Without this warning I had no idea I was getting charged. I need these charges dropped as this is ridiculous or I will be cancelling my membership.

167

4 days ago

DDTQuiltsNew Participant

asked in Roaming Charges

Unfair roaming charge!

Hi, I went to see a friend in Kingsgate BC near the border and got a $14 roaming charge even though I did not cross the border or use the phone. Can you please remove this charge?

151

4 days ago

AngieNew Participant

posted in Roaming Charges

Accidental Roaming

Please remove Roam Like Home charges on my recent bill as we were not in the US. thanks

4 days ago

kelper90New Participant

asked in Roaming Charges

Please remove roaming charges on bills

I was charged roaming on the following days while I was still in Canada:July 11 + 12 2024Nov 30 2024Dec 1 2024The total charges come to $56.Please reverse them. Thanks!

131

5 days ago

IvanSarixNew Participant

asked in Roaming Charges

Accidental Roaming Charge

I'd the roaming charges removed from my bill, I never left the country.

5 days ago

Joy1949New Participant

posted in Roaming Charges

charged for roaming in Canada

I live in Glenora Manitoba Canada and charged $28’s Roaming fee

5 days ago

Alec CyrNew Participant

asked in Roaming Charges

Accidental roaming charge

I was charged $28 in accidental roaming charges for December 14 and 15; I received a text welcoming me to the U.S., even though I did not cross the border. Please remove them from my bill.

101

5 days ago

LkremlerNew Participant

asked in Roaming Charges

incorrect roaming charges

I don't know why I'm being charged roaming still. I changed the network mode like you told me and I have my roaming data off. I replied to a text while on a hike. not in the US and I got charged $14. Please reverse this charge and let me know what I have to do to avoid it ! Do I need to live with my phone on airplane mode because I live near the border? Thank you.

5 days ago

shangroenNew Participant

asked in Roaming Charges

Roaming Charges - never left Canada

I’ve been charged with 1 day of roaming in November, 4 days of roaming in December, and 4 days of roaming in January. I never left Canada any of these months so I’d like these charges refunded, thank you!

151

5 days ago

natpimacNew Participant

asked in Roaming Charges

Please remove roaming charges appearing on my most recent bill

I got roaming charges while I was traveling but I didn’t leave the country. Can the charges be removed from my bill?

201

6 days ago

DDTQuiltsNew Participant

asked in Roaming Charges

Incorrect Roaming charge on my latest bill.

Hi, I went to see a friend in Kingsgate BC near the border and got a $14 roaming charge even though I did not cross the border or use the phone. Can you please remove this charge?

201

6 days ago

nemerNew Participant

asked in Roaming Charges

Please remove roaming charges appearing on my mist recent bill

Hi there, can you please remove the roaming charges on my most recent bill? I did not leave the country on those dates so would like these removed. Thanks!

316

6 days ago

Jlange96New Participant

asked in Roaming Charges

incorrect roaming charges

I was charged $28 for accidental roaming charges on my latest bill, I was not in the US. I will need these charges removed from my bill. thanks

7 days ago

VickyNew Participant

asked in Roaming Charges

Roaming charge?

Hi, I got a $16 charge for roaming. I did not use the roaming, could you reverse the charges please? Thank you

7 days ago

CmahNew Participant

asked in Roaming Charges

please remove roaming charges

Hello I have received roaming charges on dec 29 while in Canada. Please remove these.

7 days ago

YelrahNew Participant

asked in Roaming Charges

Incorrect Roaming Charge On December Bill

Hi there,I received a $10 roaming charge on my December bill. The charge is from December 16th, I was in Fort Erie, but never crossed the border. My phone should not have connected. I would like to have the charge removed from my bill. Thank you

7 days ago

LajoieventuresNew Participant

asked in Roaming Charges

roaming charges

I've been charged 80$ in roaming charges. I never go to the usa

7 days ago

BALLANTANew Participant

posted in Roaming Charges

charged for roaming

I was charged $28 for roaming fees, but never left the country. Please remove this fee from my recent bill

7 days ago

IcedcappsNew Participant

asked in Roaming Charges

roaming charge added

Hi there, I had a roaming charge added to my current bill. I accidentally hit a US tower visiting family over Christmas. Usually, I am quick to turn everything off to catch this but I see I was unable to do so this time. I did not cross to the US. Looking to have this removed.

7 days ago

Danamil67New Participant

posted in Roaming Charges

Roaming charges

I need to speak to someone about my roaming charges!!!

7 days ago

SandraDNew Participant

asked in Roaming Charges

Please remove roaming charge

I was charged $14 CAD for Easy Roaming but I never stepped foot in the US. Please remove the roaming charge from my bill. Thank you.

121

7 days ago

sabrinab1New Participant

asked in Roaming Charges

Incorrect roaming charges

On Dec 28 I was near the USA border but never crossed over. I was charged for CAD $16 roaming fees. I would like this charge to be reversed. Thanks!

7 days ago

ElleraevynNew Participant

posted in Roaming Charges

roaming charges

I was charged for roaming Dec but did not travel at that time. Would like to request a refund please.

7 days ago

AnnieNew Participant

posted in Roaming Charges

Accidental Roaming

I got a roaming charge of $16 on my bill. I did not use my phone services. Can you please reverse it. Thanks.

7 days ago

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